Detailed Job Description
If you’ve read our job posting on outdoored.com
or elsewhere, this is a more detailed description
that is meant to be honest (but not scary) and hopefully
give you a clearer picture of the challenge course
facilitator position.
Facilitating at Hemlock Overlook can be very fun
and rewarding some days, and challenging and disheartening
other days…but it always presents the opportunity
to grow by learning from mistakes and new situations.
New facilitators have at least two manuals full
of theory, rules, guidelines and information to
read and learn, as well as 25+ elements to memorize
safety rules for and learn to facilitate. It can
be a bit overwhelming, even for folks who have worked
at similar places, and will require extra time and
focus and practice before becoming a solo “TDC
front-line” facilitator. Many facilitators
feel it is well worth the initial effort, and often
work with us for one or even 4-6 years!
A brief view of Hemlock Overlook through the
year:
In the spring and fall, many 5th and 6th grade
classes from public, private and charter schools
in Fairfax, Loudon, Fauquier and Prince William
counties, the cities of Falls Church, Arlington
and Alexandria, the District of Columbia, Prince
Georges’s county Maryland, and as far south
as Fredericksburg, VA come for one day (4-6 hour)
or overnight programs. Many schools come every
year, so these kids have heard about us and are
ecstatic to finally be here and experience the
Zip Wire and Peanut Butter Pit. An ideal facilitator
at Hemlock Overlook will enthusiastically facilitate
team development throughout the day, keeping kids
excited about learning and transferring experiences
back to the classroom (even though some kids won't
want to “learn” or “think”
on a field trip.) This job may challenge your
facilitation skills (maintaining risk management
and group management while observing processing
points and gauging the group’s development,)
it may challenge your patience (not all groups
will buy into the goals easily,) it may challenge
your confidence (not all groups will develop in
1 day,) and it may also make you really happy
to be outdoors interacting with different children
everyday.
School groups have the option of choosing a 2-hour
Environmental Education (EE) topic in conjunction
with a four hour TDC program. We love our EE program
and hope to develop it in the future; however
some facilitators who prefer to focus on EE don’t
feel we have enough programs to keep them learning
and growing at this time.
In the summer our TDC program is booked primarily
by community and private groups such as scouts,
church groups, H.S. sports teams, private camps,
community centers, and university groups including
some of their international and peace keeping
programs (usually 3-5 a week.)
As an outdoor center with limited indoor facilities,
even northern Virginia gets enough cold and snowy
weather to keep clients from booking with us year
round. During the winter months the administration
works on booking programs for the next year, but
all wages staff will have about 3 months to fill
with outside employment during our down time (if
planning to return in the spring.) This area is
very developed, and many staff find interesting
retail or restaurant jobs nearby. Some staff work
as substitute teachers, ski instructors, administrative
assistants or find unique opportunities.
A brief view of a typical day at Hemlock Overlook:
Programs may start anytime between 7am and 11am,
but most start between 9am and 10:30am. Facilitators
should be available from approximately 9-5 on
days they are available to be scheduled. Most
days are 6-hour courses, plus a paid ½
hour both before and after the course for facilitator
briefing and debriefing. A ½ hour unpaid
lunch is spent in a separate staff eating area
while the group’s own chaperone oversees
the participants. So the typical day here is 7
½ hours long, with 7 hours on the clock.
Some days may be shorter or longer. A full time
facilitator will facilitate about 35 hours a week,
with occasional opportunities for more hours.
Each facilitator will take a small group of approximately
10-15 clients for the day. We rarely have the
same group for more than a day, so each day will
be a blank slate and 12 new names to learn. (Some
days you will be sad to see your group leave,
and others, well…maybe not so sad.) You
will take your group through low challenge course
elements in a progressive order while processing
experiences throughout the day with them and trying
to transfer concepts back to school. The ultimate
goal each day is to improve the teaching environment
back in the classroom. We are outside all day
in any weather, which can be challenging as the
facilitator, and for the participants. Most groups
experience our Zip-Line/High Ropes complex, which
you will be trained on.
Our Total Team Challenge™ (TTC) series
is an all day program for high school and adult
groups that staff may be trained on depending
on experience.
Other Information and Things to Consider:
The broad area around Hemlock Overlook is well
developed, but there are not any restaurants or
stores close enough to visit during your ½
hour lunch break. We do have a fridge and microwave
available for staff use; you should plan on packing
a lunch every day. The kitchen in the dining lodge
is primarily for on-site staff use and caterers
serving our clients. Facilitators may also use
the kitchen, but are responsible for cleaning
up after themselves during lunch (not after the
course.)
Limited on-site housing is available for out-of-state
facilitators, and includes specific duties and
responsibilities. A central bath house and the
dining lodge are shared by all on-site staff and
overnight groups.
Our main training is held before the spring season
in March. Rolling trainings are held throughout
the year as needed. All training includes observing
a veteran facilitator for 2 days, and being observed
as a facilitator for 2 days, as well as various
other requirements including a day at the Zip
Wire and passing quizzes including the Hard and
Fast safety rules.
If you are interested in developing a career
in the experiential education field, then Hemlock
Overlook is an excellent place to gain a lot of
experience facilitating…rather quickly.
Working full-time for one season, you will facilitate
approximately 80 courses with 960 participants.
During a year, you will facilitate approximately
175 courses with 2100 participants! Imagine working
with us for 4 years. There is a lot of learning
happening here, both for you and the participants.
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